Welcome to our FAQ page! If you have any additional questions, please don’t hesitate to contact us. We’re always happy to help.
How long does shipping take?
Processing times are typically 2–5 business days before your order ships.
Estimated delivery times:
- United States: 3–7 business days after shipping.
- International: 7–21 business days, depending on the destination and customs processing.
Please note that delivery times may vary during holidays or periods of high order volume.
Do you accept returns?
Yes! We accept returns within 30 days of delivery for eligible items.
To qualify for a return:
- The item must be unused, unworn, and in its original condition.
- It must include all original packaging and tags (if applicable).
- Proof of purchase is required.
Please note that personalized, custom-made, or final sale items cannot be returned unless they arrive damaged or defective.
How can I track my order?
Once your order has shipped, you’ll receive a confirmation email with a tracking number.
You can use the tracking link provided in the email to check the status of your package at any time.
If you haven’t received your tracking information within a few business days after placing your order, please contact us and we’ll be happy to assist you.
Can I change or cancel my order?
We process orders quickly to ensure fast delivery.
If you need to change or cancel your order, please contact us within 12 hours of placing it.
Once an order has entered production or has shipped, we may not be able to make changes or cancel it.
Do you ship internationally?
Yes! We ship to many countries around the world.
International shipping rates and delivery times are calculated during checkout based on your location.
Please note that customers are responsible for any customs duties, import taxes, or fees charged by their country.
What if my package is lost or arrives damaged?
If your package arrives damaged or appears to be lost during transit, please contact us within 7 days of the expected delivery date.
We’ll work with the shipping carrier to resolve the issue and help you receive a replacement or other appropriate solution whenever possible.
How can I contact customer support?
If you have any questions, we’re here to help!
Please reach out through our Contact Us page or email us using the contact information provided on our website. We strive to respond to all inquiries within 1–2 business days.